I need some assistance with control accounts. We have set up new control accounts for two specific types of debtors however the transactions are still being posted to the old control account. I believe it has something to do with the format type but am unable to locate where the control account details are. Any assistance would be appreciated.
It might be worthwhile checking out your AR Subsidiary Ledger in Processing Group maintenance. It may be that you are using Masked or Nominated Disbursements to control postings. If you have not updated this correctly the Processing Group will continue to post to the incorrect account.